Executive Summary

As behavioral health organizations adapt to the growing demands of Value-Based Care and regulatory accountability, outcomes tracking has become a critical operational priority—not just a clinical add-on. The GRO Buyer’s Guide by ERPHealth was developed to help providers navigate this transition with confidence.

This guide offers a clear, unbiased framework for evaluating outcomes tracking solutions, outlining the strategic importance of measurement-based care and the distinct advantages of specialized platforms over generalized EMR add-ons. It addresses common pain points—such as poor post-discharge engagement, limited customization, and compliance gaps—and offers decision-makers a practical roadmap to selecting the right system for their organization’s needs.

From identifying the risks of inaction to highlighting best practices for platform selection, the guide empowers behavioral health leaders with the insights needed to enhance patient outcomes, streamline operations, and strengthen payer relationships. Whether your organization is just beginning to explore outcomes tracking or looking to optimize its current approach, the GRO Buyer’s Guide serves as an essential resource for making data-driven, future-focused decisions.